Amazon is planning extra aggressive moderation of its internet hosting platform AWS – The Verge

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The corporate pushes again in opposition to Reuters report about new hiring for AWS moderation
Amazon is planning to increase its in-house moderation workforce for Amazon Internet Providers, based on a report printed on Thursday by Reuters. Citing two sources, the report says Amazon is planning to make use of the brand new workforce to proactively take away extra prohibited content material from AWS earlier than it’s reported by customers.
Reached for touch upon Thursday, Amazon mentioned it didn’t plan to pre-review content material earlier than it’s posted on the platform, however declined to verify or deny specifics. On Friday, nonetheless, Amazon adopted up with a extra strongly worded assertion instantly contesting that the workforce’s methodology would change.
“Reuters’ reporting is incorrect,” a consultant mentioned. “AWS Belief & Security has no plans to alter its insurance policies or processes, and the workforce has at all times existed.”
Amazon has lengthy maintained an Acceptable Use Coverage for AWS, which forbids utilizing the service for pc intrusions, spam, or the promotion of violence or different crimes. However enforcement of these phrases has been largely reactive, usually counting on exterior person experiences to determine prohibited content material. Whereas the coverage itself won’t change, the aggressive enforcement method will put AWS in the identical class as main platforms like Fb and YouTube.
Terrorism researchers have beforehand known as for a extra proactive method from internet hosting platforms, with one editorial in 2019 calling out Amazon particularly. “Corporations must proactively monitor what’s on their platforms to make certain they aren’t inadvertently internet hosting it,” the editorial reads, “not await outsiders to reveal it.”
The transfer comes on the heels of an identical shift from Apple, which not too long ago introduced a controversial system to proactively scan for little one abuse imagery in iCloud images.
A shift towards proactive moderation would more likely to inflame conservative considerations about supposed censorship on AWS, launched when Amazon abruptly discontinued Parler’s internet hosting after the platform refused to take away a string of violent threats. Parler sued Amazon within the wake of the choice, though it has discovered little success in courtroom.
Some elements of that shift already look like underway. Reuters notes that Amazon took down an ISIS-linked web site earlier this week, following the path from an app operated by an offshoot group that was not hosted on the service.
The brand new moderation hires are a part of a broader hiring push by CEO Andy Jassy, who had beforehand been in command of AWS. Jassy plans to rent as many as 55,000 new staff in tech and company roles, together with a major growth of the corporate’s satellite tv for pc web ambitions underneath Venture Kuiper.
6:33PM ET: Up to date with assertion from Amazon.
9/4 9:13AM ET: Included new assertion from Amazon, which instantly contests Reuters reporting. The article and headline have been modified to mirror that Amazon is disputing the report.
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