After being caught off guard with postpartum despair, Emirati begins a web based counselling platform – Gulf Information

“I didn’t know the way to deal with it”: Entrepreneur explains why the portal began, and the way
Emirati entrepreneur Khawla Hammad’s private struggles with psychological well being led to the inception of her on-line counselling platform ‘Takalam’.
One in 4 folks suffers from psychological well being challenges together with anxiousness and despair, defined Hammad.
In her case it was postpartum despair, whereas her co-founder struggled with the grief of dropping her father. Their scope to deal with grief was restricted, alongside the price of getting help additionally being excessive.
“A single remedy session can typically price between Dh750 and Dh1,000 and it might not be coated by insurance coverage except sure standards are met. So, if anybody requires a protracted interval of remedy the price could be exorbitant and sometimes not sustainable,” Hammad added.
“Our aim was primarily to make psychological well being care inexpensive and accessible via our on-line platform. With the privateness of digital periods, matchmaking between counsellors and customers, evaluation, analysis and monitoring of progress are optimised by the platform.”
Nonetheless, to arrange a tech-enabled on-line platform additionally requires appreciable funding. From making monetary errors, investing optimally to maintain the enterprise to securing funding Hammad talks concerning the essential function of economic planning for any enterprise.
Hammad: “No, and I want it have been totally different. After I was rising up cash associated conversations largely occurred amongst elders within the household, though it’s an important ability that kids should study via easy workout routines. It’s unusual that finance administration was and continues to be not a part of the early training curriculum. Whereas the method is altering now there’s nonetheless loads to be completed to realize monetary literacy amongst kids. If classes on monetary administration begin early, it equips folks with important abilities that may solely be useful alongside the way in which.”
Hammad: “Investments would differ relying on the character of the platform. The extra complicated the platform technologically the dearer it’s to construct. Roughly it may possibly price wherever between $200,000-250,000 (Dh734,000 to Dh918,000) to arrange a web based counselling platform. We determined to maintain investments as little as doable to create a minimal viable product and check the idea. Now that we’re progressively enabling the platform with synthetic intelligence and machine studying capabilities it requires first rate funding into areas together with analysis and growth and hiring the appropriate expertise. It’s not nearly constructing a cellular app or a web based platform, loads goes on behind the scenes requiring fixed investments.”
Hammad: “Receiving help, and extra so monetary help, will depend on a number of elements. From uniqueness and scalability of the thought to the eagerness of the entrepreneur and the maturity of the ecosystem all play a task in receiving help. In our case the thought resonated nicely so did our mission to make a distinction. That helped us to get help particularly because the pandemic led to an elevated deal with psychological well being. Total, the UAE has been placing in concerted efforts to create a dynamic start-up ecosystem therein providing entrepreneurs help when it comes to licensing, entry to funding, mentorship and accelerators, amongst others.”
Hammad: “We bootstrapped till March 2021 thereafter securing the primary spherical of funding value $800,000 (Dh2.9 billion) from the Emirates Angel Buyers Affiliation, coupled with choose institutional traders. As well as, we secured a grant of $250,000 (Dh918,000) from the Abu Dhabi Funding Workplace. Once we closed our funding spherical in November 2021, we have been oversubscribed a lot past what we had initially anticipated.
“From our expertise we really feel it’s pivotal to passionately current concepts and imaginative and prescient to get investor consideration. Particularly for early-stage start-ups after we don’t actually have nice revenues to point out. But when traders consider within the entrepreneur and the capabilities of the founding crew, they’re keen to wager on the thought. So, the eagerness and drive of the entrepreneur is essential. On the similar time, it is usually very important for a start-up to maintain apart sufficient funds to maintain the enterprise for 12 to 14 months.
“Fundraising tends to be a prolonged and time-consuming course of that may take as much as 6-8 months to shut. It may be overwhelming but an especially gratifying expertise if every part goes as deliberate. And I can’t emphasise sufficient how vital it’s to get the primary investor in after which the remainder tends to be barely simpler.”
Hammad: “I’ve made many monetary errors and every of them taught me an vital lesson. Having mentioned that fortunately they weren’t huge that might put us out of enterprise. If I may actually return in time, I’d make one monetary resolution in another way of investing within the platform optimally proper from the start. Normally, early-stage start-ups are inclined to make a mistake of not investing sufficient initially and save as a lot as doable.
“That’s wonderful because it prevents dropping an excessive amount of cash within the worst case. However minimal funding can typically compromise high quality whereby for future development extra money is required. We ended up over-spending to construct a extra strong platform in comparison with the primary model. That’s one thing I’d change if I may.”

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